Politique de confidentialité

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Purpose and scope of the policy
Paradox attaches the greatest importance and care to the protection of privacy and Personal Data, as well as to the respect of the applicable data privacy legislation (hereinafter "Applicable Legislation"). The Applicable Legislation includes notably the General Data Protection Regulation (EU) 2016/679.
Under the Applicable Legislation, Personal Data must be processed lawfully, fairly, and transparently. Thus, this privacy policy (hereinafter the "Policy") aims to provide you with simple, clear information on the Processing of your Personal Data, in the context of your browsing and interactions with our websites:

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Data Controller

In the course of your activity on our websites, we collect and use Personal Data relating to you, an individual (hereinafter "Data Subject").
For all the Processing activities, Paradox Group DMCC, registration number DMCC-778892, having its registered office Platinum Tower Unit 4302 Jumeirah Lake Tower, Dubai, determines the means and purposes of the Processing. Thus, within the meaning of the Applicable Legislation, we act as a data controller.

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What Personal Data do we collect and how?

By using our websites or interacting with us, you provide us with a certain amount of information about yourself, some of which may be used to identify you ("Personal Data"). This is the case when you browse our site, fill in online forms or contact us directly.
The nature of the Personal Data collected will vary depending on the relationship you have with Paradox, the main ones being:

Identification data: This includes all the information that would allow us to directly identify you, such as your name, first name, telephone number. We may also collect your e-mail address, as well as your postal address (in case of payment, the postal address will be needed to generate an invoice).

Authentication data: This is all the information you provide us to access your personal account, such as your password, and other information necessary to authenticate and access an account.

We also collect your IP address for maintenance and statistical purposes.

Financial data: this corresponds to banking data such as bank details.

Documents of all kinds (PDF, Microsoft Office, Image) with titles, contents, folder names, or information related to a document, such as comments written in the documents and reminder dates.

Browsing information: by browsing our website, you interact with it. As a result, some information about your browsing is collected.

Data collected from Third Parties: Personal Data that you have agreed to share with us or on publicly available social networks and/or that we may collect from other publicly available databases.

Why do we collect your Personal Information and how?

We collect your Personal Data for specific purposes and on different legal grounds.
In the context of the execution of the contract or pre-contractual measures, your Data is processed for the following purposes:

Management of sales and contracts
Management of recruitment operations
Management and provision of training services (EDEC, etc.)
Management of your participation to events
Management of interviews and/or documentaries in which you appear.
Management of loyalty programs.
Management of complaints and after-sales service.

On the basis of your consent, your Data is processed for the following purposes:

Carrying out commercial and marketing prospecting operations.
Transmission of your Data to our commercial partners.
Management of the newsletter.
Management of cookies requiring your consent.

In the framework of the legitimate interest of Paradox, your Data are processed for the following purposes:

Establishment of statistics for the improvement of products and services.
Carrying out satisfaction surveys and polls.
Management of pre-litigation and litigation.
Management of event reminders

Within the framework of the legal and regulatory obligations to which Paradox is subjected, your Data are processed for the following purposes:

Fight against Fraud.
Fight against money laundering and the financing of Terrorism.
General and auxiliary accounting.

Do we share your Personal Data?

Your Personal Data are intended for the authorized Paradox collaborators in charge of the management and the execution of the contracts and legal obligations, according to the purposes of the collection and within the limits of their respective attributions.
It may be transmitted for certain tasks related to the purposes, and within the limits of their respective missions and authorizations, to the following recipients:

Entities of the Paradox Group within the framework of an outsourcing of activity to another entity of the group.
Service providers and processors that we use to carry out a range of operations and tasks on our behalf, includingsome text
- Cloud providers
- Email and communication tools providers
- Project management tools providers

Commercial partners only when you have expressly consented to this through a checkbox on our Data collection forms.
Duly authorized public authorities (judicial, control...), in the framework of our legal and regulatory obligations.
Regulated professions (lawyers, bailiffs, etc...) who may intervene in the context of the implementation of guarantees, debt collection, or litigation.

When your Data is provided to our service providers and processors, they are also required not to use the Personal Data for purposes other than those originally intended. We make every effort to ensure that these third parties maintain the confidentiality and security of your Personal Data.
In all cases, only the necessary Personal Data is provided. We make every effort to ensure the secure communication or transmission of your Personal Data.
We do not sell your Personal Data.

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Is your Personal Data transferred to third countries?

Paradox strives to keep the Personal Data in France, or at least within the European Economic Area (EEA).
However, it is possible that the Personal Data we collect when you use our platform or services may be transferred to other countries. This is for example the case if some of our service providers are located outside the European Economic Area.
In the event of such a transfer, we guarantee that it will be carried out:

to a country ensuring an adequate level of protection, i.e. a level of protection equivalent to what the European privacy regulations require; or

within the framework of standard contractual clauses

How long do we keep your Personal Data?

We retain your Personal Data only for as long as is necessary to fulfill the purpose for which we hold the data, notably to meet your needs or our legal obligations.
Retention times vary depending on several factors, such as:

Paradox business needs.
Contractual requirements.
Legal requirements.
Recommendations from regulatory authorities.

The retention periods for your Data are as follows:

PurposesRetention periods

“The retention periods for your Data are as follows:

Management of orders, purchases: 5 years after termination of the contract
Contract management: 5 years after termination of the contract
Managing your customer account: 5 years after termination of the contract
Complaints and after-sales service management: 5 years after the request is closed
Management of recruitment operations: 2 years after the application
Management of your participation to events: 5 years after the event
Management of interviews and/or documentaries in which you appear: 5 years after the image use release form is no longer valid
Carrying out sales and marketing prospecting operations: 3 years after your last interaction with us
Newsletter management: Until you unsubscribe from the newsletter
Managing cookies that require your consent: 6 months after your last consent
Establishing statistics for product and service improvement: 13 months after collection
Conducting satisfaction surveys and polls: 72 hours after your answers to the survey
Management of pre-litigation and litigation: 5 years after the litigious event or last judgement
Fight against Fraud: 5 years after termination of the contract
Fight against money laundering and terrorism financing: 5 years after termination of the contract
General and subsidiary accounting: 10 years after collection”

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How do we ensure the security of your Personal Information?

Paradox is committed to protecting the Personal Data we collect and process from loss and unauthorized destruction, alteration, access, or disclosure.
Thus, we implement all appropriate technical and organizational measures, depending on the nature of the Personal Data and the risks that their processing entails. These measures must preserve the security and confidentiality of your Personal Data. They may include practices such as limiting access to Personal Data on a need-to-know basis, pseudonymization or encryption.
In addition, our practices, policies, and security measures (secure access, authentication process, backup, software, etc.) are regularly reviewed and updated as necessary.

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What are your rights?

The Applicable Legislation provides Data Subjects with rights that they can exercise. Thus, are provided:

Right to information: the right to have clear, precise, and complete information on the use of your Personal Data by Paradox.

Right of access: the right to obtain a copy of the Personal Data that the Data Controller holds on the requester.

Right to rectification: the right to have Personal Data rectified if they are inaccurate or obsolete and/or to complete them if they are incomplete.

Right to erasure / right to be forgotten: the right, to have your Personal Data erased or deleted, unless Paradox has a legitimate interest in keeping it.

Right to object: the right, under certain conditions, to object to the processing of Personal Data by Paradox for reasons related to the particular situation of the requester.

Right to Withdraw Consent: the right to withdraw Consent at any time where the processing is based on your consent.

Right to the restriction of processing: the right, under certain conditions, to request that the processing of Personal Data be suspended.

Right to Data Portability: the right to request that Personal Data be transmitted in a reusable format that allows it to be used in another database.

Right not to be subject to a decision based solely on automated processing: the right of the requester to refuse fully automated decision-making and/or to exercise the additional safeguards offered in this regard.

Right to define post-mortem directives: the right for the data subject to define directives concerning the fate of Personal Data after his/her death.

Additional rights may be granted to Data Subjects by local legislation.
In order to facilitate the exercise of these rights, Paradox has implemented a procedure for the management of data subjects’ rights in accordance with the requirements of the Applicable Legislation. This procedure lays out:

the standards to be respected to ensure the transparent information of data subjects;
the applicable legal requirements;
the modalities for exercising each right, depending on the category of Data Subjects;
The business processes for handling these requests in accordance with the above requirements;
The stakeholders involved in these processes, their roles, and responsibilities.

To exercise your rights, you may contact the Data Protection Officer (DPO) by email at “privacy@paradoxgroup.com” or by postal mail at this address: “Platinum Tower Unit 4302 Jumeirah Lake Tower, Dubai”.
When you send us a request to exercise a right, please specify as far as possible the scope of the request, the type of right being exercised, the concerned data processing activity, and any other useful information in order to facilitate the examination of your request. In addition, in case of reasonable doubt, you may be asked to prove your identity.
You also have the right to complain to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, about the way in which Paradox collects and processes your data.

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Updating of this policy

This Policy may be updated from time to time to reflect changes in the Applicable Legislation.
Date of last update 04/08/2023.
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Cookie policy

What is a cookie?

Cookies are data placed on your computer or cell phone. They are distinguished by their unique identifiers, associated with your computers or phones. They allow you to avoid having a bad consumer experience on your favorite sites, since they remember your actions and preferences. This way, you do not have to fill in your browsing preferences each time you use the site, such as location, font, or language.
These "cookies" are stored in your computer's RAM (random access memory). They do not allow us to identify you; however, they record information relating to your computer's navigation on the Site (the pages you consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.
For all Data Processing related to the collection of cookies, Paradox Group DMCC (“Paradox”), registration number DMCC-778892, having its registered office Platinum Tower Unit 4302 Jumeirah Lake Tower, Dubai determines the means and purposes of the Processing. Thus, Paradox acts as a Controller, in the sense of the Regulation on Personal Data, and in particular the Regulation (EU) 2016/679 on the protection of individuals regarding the Processing of Personal Data and on the free movement of such Data (GDPR).
Paradox attaches the greatest importance and care to the protection of privacy and personal data, as well as to the respect of the provisions of the applicable Legislation.
This Cookie Policy (hereinafter the "Policy") is intended to provide you with simple, clear information about how your Data is collected through cookies placed on the Internet.

Are cookies placed when you browse the website?

When you first visit the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. The cookies requiring your consent in accordance with the regulations are deposited only if you accept them. You can at any time inform yourself and configure the cookies to accept or refuse them by going to the Cookiebot interface or by configuring your browser.

What data is collected through cookies?

All data relating to a terminal at a given moment can be collected via cookies, in particular

One or more technical identifiers that identify your Internet box
The date, time and duration of connection of a terminal to a Website.
The Internet address of the page from which the terminal accesses the Website.
The type of operating system of the terminal (e.g. Windows, MacOs, Linux, Unix, etc.).
The type and version of the browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.).
The brand and model of the mobile device or tablet.
Possible download errors.
The language of the browser software used by the terminal.
The characteristics of the content consulted and shared.

What are the purposes of the collected cookies?

On the site, we may set different types of cookies for different purposes:

Cookies necessary for the personalization and operation of the website: they allow you to use the main features of the website and in particular to record information between two visits on the same device, to record session connection identifiers or even elements of personalization of the interface (choice of language or presentation). They do not require your prior consent. These cookies are essential to the proper functioning of the Site. If you refuse to accept these cookies on your terminal or browser, or if you delete the cookies stored on your terminal, you will be informed that your navigation and experience on the Site may be limited.

Analytical cookies, statistical cookies or cookies to measure the audience of the website that allow us to know the use and performance of the audience of the site and improve its operation for our visitors, for example, to establish statistics and volumes of attendance and use of various components of the site (sections and content visited, path), in order to improve the interest and ergonomics of the site.

The social network cookies deposited by the social networks when you share with others the contents of our Sites or let them know your opinion on these contents via an application button. These cookies are deposited only when you have expressly consented to them through the banner presented when you first connect. We have no control over the process used by these social networks to collect information about your browsing on our sites and associated and Personal Data they have. We invite you to consult their data protection policies in order to know your rights with respect to each of them, and to manage your privacy settings.

Advertising cookies that allow us to choose in real time which advertisements to display on third-party sites. These cookies are deposited only when you have expressly consented to them through the banner presented at your first connection.

Who places the cookies on the website?

The entities depositing cookies on the website are:

The editor of the site is Paradox and Paradox's processors, i.e. the technical service providers who process your navigation data on behalf of Paradox;

The social network publisher that can place cookies on the website is LinkedIn.

Our business partners listed in the Cookiebot interface.

How to manage your consent to the placement of cookies?

The deposit of a cookie for the purpose of audience measurement, personalization of content, social networks and targeted advertising requires your prior consent. This consent is requested through the banner that appears when you first browse the site. You can choose to accept the deposit of cookies for all the purposes listed, refuse them or customize your choice. You can withdraw your consent at any time by going to the [Cookie Management] page at the bottom of each page of the site.

How to manage the cookie set up on web browsers?

You have the choice to set your browser to accept or reject all cookies, to delete cookies periodically, or to see when a cookie is issued, how long it remains valid, and what it contains, and to refuse to store it on your hard drive.
You can choose to block or disable these cookies at any time by adjusting the internet browser settings on your computer, tablet, or mobile device in accordance with the instructions established by your internet browser provider and listed on the Websites mentioned below:
On Internet ExplorerOpen the "Tools" menu, then select "Internet Options"; click on the "Privacy" tab and then the "Advanced" tab; choose the desired level or follow the link below:
https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
On Microsoft EdgeOpen the "Settings and more" menu, then select "Settings"; click on the "Privacy, search and services" choose the desired level or follow the link below:
https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
On Mozilla FirefoxOpen the "Tools" menu, then select "Options"; click on the "Privacy" tab and choose the desired options or follow this link:
https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
On Mac/Iphone/Ipad SafariChoose "Safari > Preferences" then click on "Security"; In the "Accept Cookies" section choose the desired options or follow this link:
https://support.apple.com/en-us/HT201265
On Google ChromeOpen the configuration menu (wrench logo), then select "Options"; click on "Advanced Options" then in the "Privacy" section, click on "Content Settings", and choose the desired options or follow the following link:
https://support.google.com/chrome/answer/95647?hl=en

You can also type "cookies" in the "help" section of your browser to access instructions for setting cookies.For more information, you can also refer to the CNIL website: https://www.cnil.fr/en